Wasafi Bet Terms and Conditions

Wasafi Bet Tanzania, operated by WasafiBet Company Limited from Mikocheni Area 20, Kinondoni District in Dar es Salaam, is regulated by the Gaming Board of Tanzania under the Gaming Act 2003, holding License No. SBI000000028. These Terms and Conditions (T&C) form the binding agreement between you and Wasafi Bet, governing every aspect of your interaction with the platform—from account creation and betting to withdrawals, responsible gaming, and dispute resolution. Understanding these provisions is critical for a safe and compliant betting experience. Below you’ll find a detailed breakdown of the most vital aspects of Wasafi Bet’s T&C, structured into accessible, reader-friendly sections.

1. Acceptance and Eligibility

Before placing any bets, you must:

  • Be at least 18 years old—gambling is strictly age-restricted per Tanzanian law
  • Legally reside in a jurisdiction where Wasafi Bet is allowed to operate.
  • Provide accurate personal details—name, date of birth, address, valid phone number, and email—during registration.
  • Agree to the T&C, Privacy Policy, Responsible Gambling Policy, and any applicable promotion rules by ticking the appropriate consent box during sign-up.

Opening more than one account is not allowed, and sharing account details is strictly prohibited—both for security and compliance with Tanzania’s regulations.

2. Account Registration and Security

Once you sign up, Wasafi Bet verifies your details using age/preference checks and may request documentation for identity confirmation. The operator checks your phone number matches that used for deposits to ensure authenticity. It is your responsibility to:

  • Keep your username, password, and account credentials confidential.
  • Inform Wasafi Bet immediately if you suspect unauthorized access to your account.
  • Notify Wasafi Bet when personal information changes, such as contact number or address.

Violating these rules—such as allowing others to use your account—can lead to account suspension or termination and may result in forfeiture of funds.

3. Deposits and Withdrawals

Deposits

Minimum and maximum deposit amounts depend on your chosen payment method. Wasafi Bet accepts major Tanzanian mobile money services (M-Pesa, TigoPesa, Airtel Money), with deposits processed instantly. Your account’s phone number must match the one used in payment to prevent fraud.

Withdrawals

Withdrawals must be made through the same medium used for deposits (e.g., mobile money). Wasafi Bet may impose:

  • Minimum withdrawal limit (e.g., TSh 1,000) and possibly a processing fee (up to 10%) if withdrawal is requested without a recent deposit request.
  • Maximum daily payout of TSh 200 million, and a monthly cap across all services of TSh ~137 million.

Before approving withdrawals, Wasafi Bet may require completion of identity verification (KYC), including government-issued ID or proof of residence. These checks may slow withdrawal, especially for larger amounts.

4. Placing Bets and Wagering Rules

Once funds are in your account, you can place bets using the online portal, mobile app, or USSD code. Wasafi Bet may restrict betting amounts for certain events—or refuse bets—especially when suspicious or unusual activity is detected.

All accepted wagers are binding and cannot be canceled once confirmed. You’ll be notified of success via on-screen confirmation and bet slip details. Coverage extends to:

  • Pre-match and live sports events.
  • Esports, virtual games, casino, lottery, and Wasafi League events, subject to specific game rules.
  • Bonus and promotion-specific terms when applicable.

It is your responsibility to understand individual event rules. Wasafi Bet also reserves the right to void bets if found to be suspicious, fraudulent, or violating the rules.

5. Responsible Gaming, Cooling-Off, and Account Closure

Wasafi Bet’s T&C integrate its Responsible Gambling Policy, including tools such as deposit limits, reality checks, time-outs, and self-exclusion options. You can:

  • Deposit limits over 24 hours, 7 days, or 30 days.
  • Time-Outs between 24 hours and 30 days.
  • Self-Exclusion for six months up to five years.

You must consent to responsible gaming terms during registration. If you wish to close your account permanently, contact customer support. Wasafi Bet may also suspend or close accounts at its discretion, particularly for suspicious activity or T&C violations.

6. Promotions and Bonuses

Bonuses are granted under promotion-specific terms. In general:

  • You must meet activation requirements to claim offers.
  • Bonus funds may have wagering requirements or restrictions.
  • Withdrawing winnings may require satisfying bonus conditions first.
  • Abuse, fraud, or attempting to open multiple accounts will void any bonus and may lead to account suspension.

If you win promotional prizes, Wasafi Bet reserves the right to deduct applicable taxes before payout—per Tanzanian law.

7. Taxation and Regulatory Compliance

All winnings are subject to Tanzanian taxation, automatically deducted at source in compliance with the Gaming Act and tax law. Wasafi Bet may need to report suspicious transactions to regulatory authorities. Underage betting is illegal—any detected minor will have their account closed and winnings forfeited.

Wasafi Bet also maintains awareness of anti-money laundering (AML) obligations and works closely with the Gaming Board and Tanzanian authorities to ensure full compliance.

8. Regulatory Compliance and Modifications

These terms are governed by Tanzanian law, and any disputes fall under Tanzanian courts’ jurisdiction. Wasafi Bet may modify these T&C at its discretion. When this happens:

  • Users are notified upon their next login.
  • Continued use of the platform implies acceptance of updated terms.
  • The version in English will prevail in case of discrepancies.

Wasafi Bet may also change, suspend, or remove any product, feature, or game without notice and will not be liable for resulting loss.

9. Account Security and Fraud Prevention

Your safety is paramount. Wasafi Bet uses multi-tiered verification, including phone-match checking, KYC, and transaction monitoring. Any sign of collusion, bonus abuse, irregular betting, or multi-accounting enables the operator to:

  • Suspend or permanently close accounts.
  • Void affected bets.
  • Withhold winnings.
  • Report activity to authorities.

These steps are necessary for preserving a safe and fair betting environment.

10. Dispute Resolution

If you have any queries or disputes, Wasafi Bet prefers addressing them through customer support first. You can reach them by:

  • Calling: 0659 070 960
  • WhatsApp chat:  +255 741 583 123
  • Messaging via Facebook, X, or Instagram

Wasafi Bet keeps all communication logs and aims to resolve issues within 10 days. You may escalate unresolved matters to the Gaming Board of Tanzania, whose decisions are final.

11. Privacy and Data Protection

While this is a summary, Wasafi Bet’s Privacy Policy governs data collection, use, sharing, and storage. Key points include:

  • Data is used for verifying identity, facilitating transactions, promotions, and enhancing security.
  • Withdrawing consent may affect service access.
  • Personal data is never sold and is always handled per Tanzanian law, including cross-border processing safeguards.

12. Dormant Accounts and Inactivity

Accounts left inactive for an extended period may be classified as “dormant.” While Wasafi Bet does not specify the exact period, following industry standards (six months of no login or financial activity could lead to inactivity fees or account closure). Any balance will be retained or refunded according to policy or law.

13. Customer Support and Contact

Your satisfaction matters. For help with technical issues or policy questions, use the following channels:

  • Helpline: 0659 070 960
  • WhatsApp chat: +255 741 583 123
  • Reach out via Facebook, X, or Instagram

Be sure to include relevant account and issue details to speed up resolution.

14. Final Thoughts

The Wasafi Bet Tanzania Terms & Conditions are designed with both player protection and regulatory compliance in mind. By registering and using the platform, you agree to adhere to these terms, which:

  • Ensure that only eligible users can bet.
  • Secure your data and funds.
  • Implement responsible gaming measures.
  • Establish transparent rules for bonuses, betting limits, and account conduct.
  • Provide mechanisms for dispute resolution.
  • Ensure Wasafi Bet works within Tanzanian law and cooperates with enforcement authorities.